Centr logo
Centr logo

All articles

Account & Login

Help with accessing your account, resetting passwords, and managing login methods like Apple Sign-In.

I can't log in to my account

Learn how to troubleshoot login issues including wrong password, wrong email, expired sessions, and error messages

I forgot my password - how do I reset it?

Step-by-step guide to reset your CENTR password on app or web, including troubleshooting tips

I'm not receiving password reset emails

Troubleshoot email delivery issues including spam folders, Apple Private Relay, and email delays

My password reset link isn't working

Learn why password reset links expire and how to request a new working link

I'm getting an invalid credentials error

Fix the "invalid credentials" or "login failed" error when trying to access your account

I'm being logged out repeatedly

Fix the logout loop issue on Android and other platforms where the app won't stay logged in

I can't access my account with Apple Sign-In

Resolve Apple Private Relay email issues and duplicate account problems when using Sign in with Apple

Understanding Apple Private Relay email issues

Learn how Apple's Hide My Email feature affects your CENTR account access

How do I find my Apple Private Relay email?

Quick guide to locate your Apple relay email address in iPhone Settings

How do I change my password?

Change your CENTR password for improved security or if you want to update it

How do I use Apple Sign-In?

Sign in to CENTR using your Apple ID for fast, secure, password-free access

How do I use Google Sign-In?

Sign in to CENTR using your Google account for fast, secure, password-free access

Switching from email to social login

Add Apple Sign-In or Google Sign-In to your existing CENTR account for easier access

How do I update my email address?

Change the email address associated with your CENTR account

How do I update my profile information?

Edit your personal details, fitness level, goals, and preferences in your CENTR profile

How do I manage notification settings?

Control which notifications you receive from CENTR including workouts, programs, and updates

How do I link Apple or Google Sign-In to my account?

Add social login to your existing CENTR email account for faster, easier access

Can I recover a deleted account?

Understanding account deletion permanence and what happens to your data