How do I update my email address?Updated 20 hours ago
How do I update my email address?
You can change the email address on your Centr account in the Centr Coach app. Your new email becomes your login, and all Centr emails will go there from then on. Your workout history, subscription, and preferences stay exactly the same.
Change your email
- In the Centr Coach app, go to Profile > Account Settings.
- Tap your email address and enter your new one.
- Tap Save.
- If prompted, open the verification email sent to your new address and click the link to confirm.
Before you change it, make sure you can access the new email address. Afterward, use your new email to log in, and update your password manager if you use one.
Special cases
You use Sign in with Apple or Continue with Google: You can still update your account email, and Apple or Google sign-in will keep working as before.
Your account uses an Apple relay email: You can change it to your regular email the same way. You can then keep using Sign in with Apple, or contact us to set up a password if you’d like to log in with your email too.
The email is already in use: That address is linked to another Centr account. If both accounts are yours, contact us and we’ll help merge them.
You subscribed through Apple or Google Play: Changing your Centr email won’t change where Apple or Google send your billing receipts. Update that in your Apple ID or Google account settings.
Troubleshooting
Verification email didn’t arrive: Check the spam or junk folder of your new email, wait a few minutes, and make sure you typed the address correctly. Saving the change again will resend it.
Can’t log in after changing your email: Make sure you’re using your new email address and that you clicked the verification link. If you still can’t get in, reset your password using your new email.
Email field can’t be edited or won’t save: Update the app to the latest version and check your internet connection. If it still won’t work, contact us.
Need help?
Reach out to us at [email protected]. Please include your current email, the new email you’d like to use, and any error messages you’re seeing.