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How do I manage notification settings?Updated 2 months ago

Where to Find Notification Settings

You can manage all your CENTR notification preferences from your profile settings in the app or on the web.

In the App (iOS or Android)

  1. Open the CENTR app
  2. Tap Profile in the bottom navigation bar
  3. Tap Preferences
  4. Look for Notifications or notification-related toggles
  5. Adjust your preferences for each notification type
  6. Changes save automatically

On Web (centr.com)

  1. Log in to centr.com
  2. Click your Profile icon (top right)
  3. Select Preferences from the menu
  4. Find notification settings
  5. Toggle notifications on or off
  6. Save your changes

Types of Notifications

Workout Notifications

  • Daily workout reminders: Get notified when your daily workout is ready
  • Program reminders: Reminders for scheduled program workouts
  • Workout completion: Confirmations when you complete a workout

Program Notifications

  • Program starts: Notification when you join a new program
  • Program milestones: Updates on program progress
  • New program recommendations: Suggestions for programs that match your goals

Meal and Recipe Notifications

  • Weekly meal plan: Notification when your new weekly meal plan is ready
  • Shopping list reminders: Reminders to check your shopping list

General Notifications

  • New content: Alerts about new workouts, programs, or features
  • CENTR updates: Important app updates and announcements
  • Community notifications: If you participate in CENTR community features

Account and Billing

  • Subscription renewals: Reminder before your subscription renews
  • Payment issues: Alerts if there's a billing problem
  • Account security: Login alerts and security notifications

Platform-Specific Settings

iOS (iPhone/iPad) Users

CENTR notifications must also be enabled at the device level:

To enable push notifications for CENTR:

  1. Open iPhone Settings app
  2. Scroll down and tap CENTR
  3. Tap Notifications
  4. Toggle Allow Notifications ON
  5. Choose your notification style (Banners, Alerts, or None on Lock Screen)
  6. Enable Sounds and Badges if desired

If you're not receiving CENTR notifications:

  • Check both CENTR app Preferences AND iPhone Settings
  • Make sure notifications are enabled in both places
  • Check that Do Not Disturb is not blocking notifications
  • Verify Focus modes aren't silencing CENTR

Android Users

CENTR notifications must be enabled at the device level:

To enable push notifications for CENTR:

  1. Open Android Settings
  2. Tap Apps or Applications
  3. Find and tap CENTR
  4. Tap Notifications
  5. Toggle Allow notifications ON
  6. Configure notification categories as desired

If you're not receiving CENTR notifications:

  • Check both CENTR app Preferences AND Android Settings
  • Ensure Do Not Disturb is not enabled
  • Check battery optimization isn't blocking CENTR notifications (Settings → Apps → CENTR → Battery → Unrestricted)
  • Some Android manufacturers (Samsung, Xiaomi, Huawei) have aggressive battery savers - add CENTR to exceptions

Web/Email Notifications

When using centr.com, you'll receive notifications via email rather than push notifications. Make sure:

  • Your email address is up to date in Account Settings
  • CENTR emails aren't going to spam (check spam folder and whitelist [email protected] and [email protected])
  • You haven't unsubscribed from CENTR emails

Managing Specific Notification Types

To Stop Workout Reminders Only

  1. Go to Profile → Preferences
  2. Find Workout Reminders or similar setting
  3. Toggle OFF
  4. Keep other notifications enabled if desired

To Stop All Notifications Temporarily

iOS: Use Focus modes or Do Not Disturb

Android: Use Do Not Disturb mode

In CENTR app: Go to Preferences and toggle all notification types OFF (you can re-enable later)

To Unsubscribe from Marketing Emails

  • Click "Unsubscribe" at the bottom of any CENTR marketing email
  • This stops promotional emails but keeps important account and workout notifications
  • Or go to Profile → Preferences in app and adjust email preferences

Notification Timing

When Do Notifications Arrive?

  • Daily workouts: Usually in the morning (based on your time zone)
  • Program reminders: Based on your program schedule
  • Meal plans: Typically at the start of each week
  • Subscription reminders: A few days before renewal

Can I Choose Notification Times?

Custom notification timing may be available in Preferences. Look for:

  • Workout reminder time settings
  • Quiet hours or do not disturb schedules
  • Time zone settings

If custom timing isn't available, use your device's Focus modes or Do Not Disturb schedules to control when you receive notifications.

Troubleshooting Notification Issues

Not Receiving Any Notifications

  1. Check CENTR app Preferences: Profile → Preferences → ensure notifications are enabled
  2. Check device settings: Make sure CENTR has notification permission (see platform-specific steps above)
  3. Check internet connection: Push notifications require active internet
  4. Restart the app: Close completely and reopen
  5. Restart your device: Sometimes fixes notification issues
  6. Update the app: Make sure you have the latest CENTR version
  7. Check battery settings: Battery optimization can block notifications (Android especially)

Receiving Too Many Notifications

  1. Go to Profile → Preferences
  2. Review each notification type and disable ones you don't want
  3. Keep essential notifications (subscription, account security) enabled
  4. Unsubscribe from marketing emails if you only want app notifications

Notifications Delayed or Inconsistent

  • Check internet connection: Weak connection can delay notifications
  • Battery optimization: Disable battery optimization for CENTR (Android Settings → Apps → CENTR → Battery → Unrestricted)
  • Background app refresh: Enable for CENTR (iOS Settings → General → Background App Refresh)
  • Data saver mode: Disable data saver or allow CENTR as exception

Notifications Work on Phone but Not Watch

  • Check Apple Watch notification settings mirror iPhone settings
  • Ensure CENTR is allowed to send notifications to Watch
  • Check that Do Not Disturb isn't enabled on Watch

Privacy and Notification Data

CENTR notifications contain:

  • Workout reminders and program updates
  • General motivational content
  • Account and subscription information

Notifications are sent to your registered device and don't share your personal data with third parties. You can disable notifications anytime without affecting your account or subscription.

Best Practices

  • Keep enabled: Workout reminders (helps with consistency), subscription renewals, account security
  • Consider disabling: Marketing content, community notifications (unless you participate), new content alerts (if too frequent)
  • Use device controls: Focus modes or Do Not Disturb during sleep or work hours

Staying Motivated Without Overwhelm

  • Enable one daily workout reminder
  • Disable repetitive or redundant notifications
  • Use device scheduling (Focus modes) instead of disabling all notifications
  • Re-enable notifications if you find yourself forgetting to work out

Need Help?

If you're having trouble managing notifications or they're not working as expected, contact support:

Email: [email protected]

Include:

  • Your device type and OS version
  • What notifications you're trying to receive (or stop)
  • Whether you've checked both app and device settings
  • Screenshots of your notification settings if possible

Response time: Usually within 24 hours

We'll help you get your notifications working perfectly!

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