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How do I use Apple Sign-In?Updated 2 months ago

What Is Apple Sign-In?

Apple Sign-In lets you log into CENTR using your Apple ID credentials instead of creating a separate password. It's a fast, secure way to access your account across all devices.

Benefits of Using Apple Sign-In

  • No password to remember: Use your existing Apple ID credentials
  • One-tap login: Faster than typing email and password
  • Enhanced security: Leverages Apple's security infrastructure
  • Privacy protection: Option to hide your email with Apple Private Relay
  • Works everywhere: Available on iOS, Android, and Web

How to Sign In with Apple

First Time Setup (Creating Account)

  1. Open the CENTR app or go to centr.com
  2. On the login/signup screen, tap or click "Sign in with Apple"
  3. You'll be prompted to authenticate with your Apple ID
  4. Choose email sharing option:
    • "Share My Email" - Uses your regular Apple ID email with CENTR
    • "Hide My Email" - Creates a private relay email (protects your privacy)
  5. Complete authentication (Face ID, Touch ID, or Apple ID password)
  6. Your CENTR account is created and you're logged in

Returning Users (Already Have Account)

  1. Open the CENTR app or go to centr.com
  2. On the login screen, tap or click "Sign in with Apple"
  3. Authenticate with your Apple ID (Face ID, Touch ID, or password)
  4. You'll be logged in automatically - no additional steps needed

Platform Availability

iOS (iPhone/iPad)

  • Native Apple Sign-In experience
  • Uses Face ID or Touch ID for quick authentication
  • Seamlessly integrated with iOS

Android

  • Apple Sign-In works on Android devices too
  • Authenticate using your Apple ID credentials
  • Same privacy and security benefits

Web (centr.com)

  • Click "Sign in with Apple" on centr.com/login
  • Authenticate in the popup window
  • Works in all major browsers (Chrome, Safari, Firefox, Edge)

Understanding "Hide My Email" Option

What Happens When You Choose "Hide My Email"

If you select "Hide My Email" during Apple Sign-In:

  • Apple creates a unique relay email address (format: [email protected])
  • Example: [email protected]
  • This becomes your CENTR account email
  • CENTR never sees your real email address
  • All CENTR emails are forwarded to your real inbox automatically

Important to Know

  • For password resets: You must use your relay email, not your regular email
  • Finding relay email: Settings → [Your Name] → Password & Security → Apps Using Apple ID → CENTR
  • Contacting support: Provide your relay email to support when asking for help

For more details, see our article: "Understanding Apple Private Relay email issues"

Do I Need a Password?

No! When you use Apple Sign-In:

  • You don't need to create or remember a CENTR password
  • Your Apple ID is your authentication
  • Simply tap "Sign in with Apple" each time

Optional: You can add email/password login as a backup by contacting support at [email protected]. This lets you use either Apple Sign-In OR email/password.

Switching Devices

Apple Sign-In works across all your devices:

  • Same Apple ID: Use "Sign in with Apple" on any device where you're logged into your Apple ID
  • Different device types: Use Apple Sign-In on iPhone, then also on Android or Web - it all connects to the same CENTR account
  • No re-setup needed: Just tap "Sign in with Apple" on each device

Security Features

Two-Factor Authentication

  • If you have two-factor authentication enabled on your Apple ID, it protects your CENTR account too
  • Extra layer of security beyond just password
  • Apple sends verification codes to your trusted devices

Face ID / Touch ID

  • On iOS devices, use Face ID or Touch ID for instant authentication
  • No need to type anything - just look at your phone or touch the sensor
  • Fast and secure

Common Questions

Can I use Apple Sign-In if I already have a CENTR account?

Yes, contact support at [email protected] to link Apple Sign-In to your existing email account. This lets you use either login method.

What if I don't remember which email I used?

If you used "Hide My Email," find your relay email in iPhone Settings → [Your Name] → Password & Security → Apps Using Apple ID → CENTR. See our article: "How do I find my Apple Private Relay email?"

Can I stop using Apple Sign-In later?

Yes, you can switch to email/password login by contacting support. You can also add email/password as a backup option while keeping Apple Sign-In available.

What if I change my Apple ID?

Contact CENTR support if you change your Apple ID email. They can help update your account to use your new Apple ID.

Does Apple Sign-In cost anything?

No, it's completely free. It's a standard feature included with your Apple ID.

Troubleshooting

"Sign in with Apple" Button Not Working

  • Make sure you're signed into an Apple ID on your device (iOS Settings → [Your Name])
  • Update the CENTR app to the latest version
  • Try signing in on a different platform (web vs app)
  • Clear browser cache if using centr.com

Can't Access Account After Using Apple Sign-In

This is usually due to Apple Private Relay email confusion. See our detailed article: "I can't access my account with Apple Sign-In" for complete solutions.

Created Duplicate Account by Accident

If you signed in with Apple (creating one account) and later signed up with your regular email (creating a second account), contact support to merge them. Include both email addresses in your message.

Privacy & Data

When you use Apple Sign-In:

  • Apple does not share your activity with CENTR
  • Apple does not track which services you use Sign in with Apple for
  • Your authentication is handled securely by Apple
  • You can disable relay email forwarding anytime in Apple ID settings

Need Help?

If you're having trouble with Apple Sign-In, contact support:

Email: [email protected]

Include:

  • Whether you're trying to create a new account or access an existing one
  • What happens when you tap "Sign in with Apple"
  • Your Apple ID email (the one you use for App Store, iCloud, etc.)
  • Whether you used "Hide My Email" or "Share My Email" option

We'll help you get set up and logged in!

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