What happens when my free trial ends?Updated 17 hours ago
What happens after my trial ends?
If you don’t cancel, your trial automatically becomes a paid membership on the plan you chose at signup. You’ll be charged the day after your trial ends, and your access continues without interruption.
When you’ll be charged
Standard 7-day trial: On day 8.
3-month equipment code or 12-month corporate wellness code: The day after your free period ends.
For equipment codes, your free period starts when you redeem your code, not when you bought your equipment. For corporate wellness codes, check your program’s terms or ask your employer, since some programs handle renewal differently.
After that, you’ll be charged the standard rate for your plan every month, every 3 months, or once a year, depending on which plan you chose, until you cancel.
We’ll send you a reminder email a few days before your trial ends, with your end date and how much you’ll be charged. Since there’s no second reminder on the day of the charge, you may want to set a calendar reminder too.
Check when your trial ends
Your trial end date is in your signup confirmation email. You can also find it in your subscription details:
Centr.com: Log in and go to Subscription > Plan & Billing.
Apple: Go to Settings > [your name] > Subscriptions.
Google Play: Open the Play Store and go to Payments & subscriptions > Subscriptions.
If you want to keep going
You don’t need to do anything. Your workouts, progress, and preferences all carry over.
You’ll be charged for the plan you chose when you signed up. To see your plan and first billing date before your trial ends, check your subscription details using the steps above. If you’d like to switch to a different plan, see [Which subscription plan should I choose?]
If you want to cancel
Cancel before your trial ends and you won’t be charged. You’ll keep access until the end of your trial, and your workout history will be saved if you return later.
Centr.com: Log in, go to Subscription > Plan & Billing, and select Cancel plan.
Apple: Go to Settings > [your name] > Subscriptions, select Centr, and tap Cancel Subscription at least 24 hours before your trial ends.
Google Play: Open the Play Store, go to Payments & subscriptions > Subscriptions, select Centr, and tap Cancel subscription at least 24 hours before your trial ends.
Charged after forgetting to cancel? See [How do I request a refund?] for how to request a refund based on where you subscribed.
Coming back later
Free trials are one per account, so if you cancel and return later, you’ll start a paid membership on any plan you choose. Your previous workout history will still be there.
Still have questions?
Reach out to us at [email protected] with any questions or concerns. We’re always happy to help.