Will I be charged during my free trial?Updated 5 days ago

Will I be charged during my Centr Coach free trial?

No. A credit card is required to start your trial, but you won’t be charged unless your trial ends and you haven’t cancelled.

Why we ask for a card

Your card helps verify your account, prevents duplicate trials, and means you won’t need to re-enter payment details if you decide to keep your membership.

When billing starts

Your trial length depends on how you signed up:

• Standard trial: 7 days
• Equipment bundle code (starts with CENVZ): 3 months
• Corporate wellness code (starts with CENWA): 12 months

Your trial end date is shown when you sign up, and we’ll send you a reminder before it ends. If you don’t cancel, you’ll be charged the day after your trial ends at the standard rate for your plan, then on each renewal date (monthly, quarterly, or annually) until you cancel.

How to cancel before you’re charged

How you cancel depends on where you signed up. For App Store and Google Play subscriptions, cancel at least 24 hours before your trial ends.

Centr.com: Log in at centr.com, go to Subscription > Plan & Billing, and select Cancel plan.

Apple (iPhone or iPad): Go to Settings > [your name] > Subscriptions, select Centr, and tap Cancel Subscription.

Google Play (Android): Open the Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, select Centr, and tap Cancel subscription.

There’s no fee for cancelling, you’ll keep full access until your trial ends, and your workout history is saved if you return later.

Common questions

I see a pending charge on my card. Is that normal?
Yes. Some banks place a temporary authorization hold when you add a card. It isn’t a charge and should disappear within a few days.

Will I get confirmation that I won’t be charged?
Yes. Once you cancel, you’ll receive a confirmation by email or in your account settings.

Can I cancel and start a new trial later?
Free trials are one per account, so rejoining after cancelling will start a paid subscription.

What if I forget to cancel and get charged?
Request a refund based on where you subscribed. For centr.com, email [email protected]. For Apple, go to reportaproblem.apple.com. For Google Play, request one through the Play Store.

Still have questions?

Reach out to us at [email protected] with any questions or concerns. We’re always happy to help.