If you choose to cancel your subscription, you’ll lose access to all Centr content and your account data. You can also request that the data associated with your account be permanently deleted. To make a data deletion request, please complete and...
Very. Centr’s privacy policy is stronger than the whole team put together. Centr will not share your personal information with anyone. Your data is protected and subject to the Centr Privacy Policy, which is also GDPR (General Data Protection...
If you purchased the program through our website Centr.com and would like a copy of your purchase receipt/invoice, reach out to the Centr Team by email at [[email protected] ](mailto:[email protected])and they will be able to provide you with a copy....
Make sure you’re entering the email address that you signed up with (not your work or personal email by accident) and check your spam/junk folder, as sometimes the password reset email can end up in there. If that doesn’t work, email us at...
This happens to the best of us. Click the ‘Forgot Password’ button at login and we’ll email you a link to reset it. Be sure to check your spam folder too.
Sounds like you already have a Centr account – so try and log in (not sign up). If you can’t remember your password, click the ‘Forgot Password’ link and check your inbox for a reset password email, be sure to keep an eye on the spam folder too,...
We're sorry to see you go! How you cancel will be dependent on the platform you subscribed to Centr through. Please find the cancelation steps for each of our platforms below. Website subscriptions: - Log into your account at Centr.com and head...
As per our [Terms & Conditions](https://centr.com/article/show/5294/terms-and-conditions), we do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless...
Yes. Centr is a subscription-based program so you’ll be charged Monthly, Quarterly or Annually automatically, depending on which subscription you choose. But there are no lock-in contracts so you can cancel at any time. However, you must cancel 24...
You can pay using a credit card, debit card, or digital wallet (such as Apple Pay or Google Pay). Please note, PayPal is not currently accepted. Once you’ve signed up, check your inbox for a confirmation email with your payment details. You can...
There are a number of reasons your payment may have been declined. Please take a minute to check the following: - If you have insufficient funds in your chosen bank account. - If you entered the wrong card number by mistake. - If your card has...
The free trial is added automatically when you create an account with Centr. It starts as soon as you finalize your payment details. You’ll be charged once the 7-day period ends unless you cancel your subscription at least 24 hours prior to this...
To become a founding member, you needed to have created an account during the pre-registration period from February 11th, 2019 (PST) to February 14th, 2019 (PST). If you are a founding member, you are eligible for a 20% discount on the...
Upgrading to our Annual Plan offers the best value for money. Follow the steps below to upgrade via the platform you joined on. Website: If you subscribed via centr.com, simply head to Settings > Subscription > Upgrade Subscription, then choose...