How do I redeem a promo code or gift subscription?Updated 5 days ago
How do I redeem a promo code or gift subscription?
Promo codes can only be redeemed at centr.com. They won’t work in the App Store or Google Play.
Which code do you have?
3-month codes start with CENVZ (for example, CENVZ4AA3T2SY). They come with Centr and partner equipment, including the Walmart Workout Kit, Costco home gym bundles, Inspire FT2, the Centr Home Gym series, the Centr Recovery Kit, Slam Ball sets, and Wolverson Fitness (UK). You’ll find the code on a QR card inside the box, with a backup code printed below it.
12-month codes start with CENWA (for example, CENWA00TX68RI). They come from corporate wellness programs, employer benefits, select Costco bundles, and other promotional partnerships.
How to redeem your code
- Go to centr.com and create an account or log in with the email you want to use for Centr.
- Continue through signup to the plan selection screen and choose the plan that matches your code. CENVZ codes need the Quarterly (3 Month) plan, and CENWA codes need the Annual (12 Month) plan.
- Enter your code in the Promotional Code field exactly as shown, then click Apply. Your total should show $0.00.
- Enter your payment details and complete signup. A card is required, but you won’t be charged until your free period ends, and only if you don’t cancel. Learn more about free trials here.
- Download the Centr app on your mobile device, log in with the same email, and add your equipment under Profile > My Equipment so your workouts match what you have.
Troubleshooting
“Invalid code” error: This usually means the wrong plan is selected, so double-check that it matches your code type. Also check for typos, extra spaces, or mixed-up characters like 0 and O or 1 and I.
QR code won’t scan: Enter the backup code printed below the QR code at centr.com. If there’s no backup code, contact us with details of your purchase and we’ll send a new one.
“Code already used”: Each code works once per account. If you bought several items with codes (for example, one for yourself and others as gifts), contact us with proof of purchase and we can apply them for you.
Code expired during signup, or you got a 7-day trial instead of your full promo period: Contact us and we’ll fix your trial length or send a replacement code.
Already have a Centr account with that email: Contact us and we’ll help apply the code to your existing account.
Still have questions?
Reach out to our support team at [email protected] with any questions or concerns. We’re always happy to help. If you’re having trouble with a code, please include your account email, the code, where it came from, and any error message you’re seeing.