How do I get a receipt or invoice?Updated 2 months ago
How to Get Your CENTR Receipt
Receipt access depends on your subscription platform. Receipts are typically sent automatically, but you can also request them.
Apple App Store Receipts
Automatic emails: Apple sends receipts to your Apple ID email address.
- Email sender: Apple ([email protected])
- Subject: "Your receipt from Apple" or similar
- Check spam folder if you don't see it in inbox
Access online:
- Go to reportaproblem.apple.com
- Sign in with your Apple ID
- Find CENTR charge in purchase history
- View or download receipt
CENTR cannot send Apple receipts - all Apple App Store receipts come from Apple directly.
Google Play Receipts
Automatic emails: Google sends receipts to your Gmail or Google account email.
- Email sender: Google Play ([email protected])
- Subject: "Your receipt from Google Play"
- Check Promotions or Spam folder
Access online:
- Go to pay.google.com
- Sign in with your Google account
- View Transactions
- Find CENTR charge and view receipt
CENTR cannot send Google Play receipts - all receipts come from Google.
Web Subscription Receipts (centr.com)
Automatic emails: CENTR sends receipts when payment processes.
- Email sender: [email protected]
- Subject: "Your receipt from Centr #[receipt-number]"
- Check spam/junk folder
Request receipt resend:
- Email [email protected]
- Subject: "Receipt Request"
- Include your account email and approximate payment date
- CENTR will resend receipt via email (arrives within minutes)
Receipts for Employer Reimbursement
If you need receipts for wellness program reimbursement:
- Mention this when requesting receipts from CENTR
- CENTR receipts include all necessary reimbursement information
- Can request multiple receipts for year-end filing
What's Included on Receipts
- Receipt or invoice number
- Payment date
- Amount charged
- Payment method (last 4 digits)
- Billing period covered
- Company information (CENTR LLC or Apple/Google)
Receipts for Tax Purposes
Receipts may be tax-deductible in some situations (consult your tax advisor):
- Save all receipts throughout the year
- Request year-end summary from CENTR if needed
- Contact [email protected] for annual receipt compilation
If Receipts Aren't Arriving
Check These Locations
- Spam or junk email folder
- Promotions tab (Gmail)
- Deleted or trash folder
- Email filters or rules that may move emails
Add to Safe Senders
- Add [email protected] to contacts (web subscriptions)
- Add Apple and Google email addresses to contacts
Request Manual Send
- Contact [email protected] for web subscriptions
- Request receipt be sent to alternate email if needed
Need Help?
- Email: [email protected]
- Include: Your account email, approximate payment date, and platform