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How do I create my CENTR account?Updated 2 months ago

Quick Answer

You can create a CENTR account at centr.com or through the mobile app (iOS or Android) using your email address and password, Apple Sign-In, or Google Sign-In. Account creation takes just a few minutes and gives you access to start your trial or subscription.

Account Creation Options

CENTR offers three ways to create your account:

  • Email & Password: Traditional account creation with your email as username
  • Sign in with Apple: Use your Apple ID (available on iOS devices)
  • Sign in with Google: Use your Google account (available on iOS and Android)

Creating Your Account at Centr.com

Using Email & Password

  1. Go to centr.com - Open your web browser and navigate to centr.com
  2. Click Sign Up or Start Trial - Look for the signup or start trial button
  3. Enter your email address - Use an email you can access for account verification and communications
  4. Create a password - Choose a secure password (minimum 8 characters required)
  5. Provide basic information - Fill in any requested profile details like name
  6. Proceed to subscription selection - Choose your subscription plan (Monthly, Quarterly, or Annual)
  7. Enter payment information - Add your credit card for trial or paid subscription
  8. Complete registration - Confirm your details and activate your account

Using Sign in with Apple

Available primarily on iOS devices and Safari browser:

  1. Go to centr.com on your iPhone, iPad, or Mac
  2. Click "Sign in with Apple" button during signup
  3. Choose email sharing option:
    • Share My Email: CENTR receives your actual Apple ID email
    • Hide My Email: Apple creates a private relay email (format: [email protected])
  4. Authenticate with Face ID, Touch ID, or Apple password
  5. Complete subscription setup - Proceed with plan selection and payment

Important Note About "Hide My Email": If you choose to hide your email, Apple creates a unique relay address (example: [email protected]). This becomes your CENTR account email—you'll need this relay address for password resets and support requests, not your regular email.

Using Sign in with Google

Available on all platforms:

  1. Go to centr.com on any device
  2. Click "Sign in with Google" button during signup
  3. Select your Google account from the list or sign in to Google
  4. Grant permissions - Allow CENTR to access basic account information
  5. Complete subscription setup - Proceed with plan selection and payment

Creating Your Account Through Mobile App

iOS App (iPhone & iPad)

  1. Download CENTR app from the Apple App Store
  2. Open the app and tap "Sign Up" or "Create Account"
  3. Choose your signup method:
    • Email & Password
    • Sign in with Apple
    • Sign in with Google
  4. Follow the prompts to complete account creation
  5. Set up subscription through Apple App Store or web redirect

Android App

  1. Download CENTR app from Google Play Store
  2. Open the app and tap "Sign Up" or "Create Account"
  3. Choose your signup method:
    • Email & Password
    • Sign in with Google
  4. Follow the prompts to complete account creation
  5. Set up subscription through Google Play or web redirect

Account Requirements

  • Age Requirement: You must be 18 or over to purchase a CENTR subscription
  • Email Access: You need access to the email address you use for account verification and communications
  • Payment Method: Credit card required for trial or paid subscription
  • One Account Per Email: Each email address can only have one CENTR account

After Creating Your Account

Once your account is created, you'll be able to:

  1. Complete your profile setup - Add personal information, fitness goals, and preferences
  2. Take the FitQuiz - Answer questions to get personalized program recommendations
  3. Choose your fitness level - Select beginner, intermediate, or advanced
  4. Select your goals - Choose from options like Lose Fat, Get Toned, Build Strength, Stay Healthy & Fit, and more
  5. Start exploring content - Access workouts, meal plans, and mindfulness content immediately

Common Issues During Account Creation

"Email Already Registered"

This means you already have a CENTR account with that email address.

Solutions:

  • Try logging in instead of creating a new account
  • Use the "Forgot Password" option to reset your password
  • If you used Apple Sign-In with Hide My Email, you may have a relay email account—check your Apple ID settings

Apple Private Relay Confusion

If you signed up with Apple and chose "Hide My Email," Apple created a relay email address for your CENTR account.

To find your relay email:

  1. Open Settings on your iPhone or iPad
  2. Tap your name at the top
  3. Go to Password & Security
  4. Tap Apps Using Apple ID
  5. Find CENTR and note the relay email shown

Use this relay email (not your regular email) for password resets and support requests.

Verification Email Not Received

If you don't receive an account verification email:

  • Check spam/junk folder - Emails from CENTR may be filtered
  • Wait 5-10 minutes - Email delivery can sometimes be delayed
  • Add [email protected] to contacts - Helps prevent filtering
  • Try a different email - Some email providers have strict filters

Can't Use Social Login

If Sign in with Apple or Google isn't working:

  • Ensure you're using a compatible browser or app
  • Check that you're signed in to Apple/Google on your device
  • Try creating an account with email & password instead

Account Security

Keep your CENTR account secure:

  • Use a strong password - At least 8 characters with a mix of letters, numbers, and symbols
  • Don't share your login - Each person should have their own account for personalized content
  • Remember which login method you used - If you signed up with Apple or Google, continue using that method
  • Keep your email accessible - You'll need it for password resets and important account communications

Need Help Creating Your Account?

If you're having trouble creating your CENTR account, contact our support team at [email protected] with:

  • The email address you're trying to use
  • Which signup method you're trying (email/password, Apple, or Google)
  • Any error messages you're seeing
  • Which device and platform you're using (iPhone, Android, web browser)

Our team will help you get your account set up and ready to start your CENTR journey.

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