How do I start my free trial?Updated 2 months ago

Quick Answer

You can start your free trial by creating an account at centr.com. A credit card is required for verification, but you will not be charged during your trial period. You can cancel anytime before your trial ends without any charges.

For Standard Free Trials: Sign up directly at centr.com or through the CENTR mobile app (iOS or Android).

For Promotional Codes: If you have an activation code from an equipment bundle purchase or corporate wellness program, you must redeem it at centr.com website only. Promotional codes do not work in the Apple App Store or Google Play Store.

How to Start Your Free Trial

Step 1: Go to Centr.com

Open your web browser (on desktop or mobile device) and navigate to centr.com. Click the sign-up or start trial button to begin.

Step 2: Create Your Account

You'll need to provide:

Your email address (this will be your login username)
A secure password
Basic profile information

Alternatively, you can sign up using:

Apple Sign-In: Available on iOS devices, lets you sign in with your Apple ID
Google Sign-In: Available on both iOS and Android, lets you sign in with your Google account

Step 3: Select Your Subscription Plan

You'll be shown subscription plan options:

Monthly Plan: Flexible month-to-month subscription
Quarterly Plan (3 Month): 3-month commitment
Annual Plan (12 Month): Best value with 12-month commitment

Your free trial period applies regardless of which plan you select. Choose the plan that best matches your long-term goals.

Step 4: Enter Payment Information

Important: A credit card is required to start your free trial. This is for account verification only—you will not be charged during your trial period.

Enter your payment details when prompted. Your card will be securely stored but not charged until after your trial period ends, and only if you don't cancel before then.

Step 5: Complete Registration

Review your subscription details and confirm that:

The trial period is displayed (typically 7 days for standard trials)
No payment is being processed immediately
The future billing date is shown (this is when charges would begin if you don't cancel)

Complete the registration process to activate your account.

After completing registration:

Download the CENTR app from the iOS App Store or Google Play Store
Log in using the same email and password you created
Complete your profile setup with your fitness goals and preferences
Start exploring workouts, meal plans, and mindfulness content

Redeeming Promotional Codes

If you have a promotional code from an equipment purchase or corporate wellness program, the redemption process is slightly different.

Types of Promotional Codes

3-Month Trial Codes: Format starts with CENVZ followed by alphanumeric characters (e.g., CENVZ4AA3T2SY). Included with equipment bundles like Walmart Workout Kit, Costco home gym equipment, and CENTR-branded fitness gear.
12-Month Promotional Codes: Format starts with CENWA followed by alphanumeric characters (e.g., CENWA00TX68RI). Distributed through corporate wellness programs and employer partnerships.

How to Redeem Your Code

Go to centr.com - Codes only work on the website, not in app stores
Create your account or log in with your email
Navigate to the payment/subscription page
CRITICAL: Select the plan that matches your code type:
- 3-month codes (CENVZ...) → Select "Quarterly (3 Month)" plan
- 12-month codes (CENWA...) → Select "Annual (12 Month)" plan
Enter your activation code in the "Promotional Code" or "Discount Code" field
Click Apply - The code should show as applied with $0.00 charge for the trial period
Enter your credit card - Required even with a promo code, but you won't be charged during the trial period
Complete registration and start using CENTR immediately

Common Issue: If you receive an "Invalid code" error, make sure you selected the correct plan type (Quarterly for 3-month codes, Annual for 12-month codes). The plan selection must match your code type.

What Happens During Your Trial

Full Access: You get complete access to all CENTR content—workouts, meal plans, mindfulness sessions, and expert programs
No Charges: Your credit card will not be charged during the trial period
Cancel Anytime: You can cancel at any point during your trial without being charged
Access Continues: Even if you cancel during the trial, you keep access until the trial period ends

Trial Length

Standard free trial: Typically 7 days
Equipment bundle codes: 3 months free access
Corporate/wellness codes: 12 months free access

Common Questions

Why do I need to provide a credit card for a free trial?

The credit card verifies your account and allows for seamless continuation if you choose to keep your membership after the trial ends. You can cancel anytime before the trial expires without being charged.

When will I be charged?

Billing only begins after your trial period ends, and only if you haven't cancelled. You'll receive a notification before your trial expires reminding you of the upcoming charge.

Can I cancel before the trial ends?

Yes. You can cancel at any point during your trial period and you won't be charged. Your access will continue through the end of the trial even if you cancel early.

Trouble Signing Up?

If you're having issues starting your free trial or redeeming a promotional code, contact our support team at [email protected] with:

The email address you're using for signup
The type of trial you're trying to start (standard trial or promotional code)
If using a code, include the code format (CENVZ or CENWA) and where it came from
Any error messages you're seeing

Our team will help get you started right away.

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