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A Better Centr Experience, All in One AppUpdated 4 days ago

A Better Centr Experience, All in One App 

Frequently asked questions

Everything you need to know about the move: what’s changing, what stays the same, and how to pick up exactly where you left off.

What's changing?

Starting Tuesday, July 14, all Centr workouts, recipes, and meditations will be available exclusively through the Centr Coach app on iOS and Android, bringing your entire wellness journey together in one place.

As part of this transition, training access on centr.com will be retired on July 14. Your Centr account, subscription, billing information, and account settings will remain available on centr.com, so you can continue managing your membership as usual.

When is this happening?

Tuesday, July 14. From that date, every Centr workout, recipe, and meditation lives in your Centr app.

What is a Centr Coach?

Your Centr Coach is the Centr app on iOS and Android; your workouts, recipes, meditations, and progress, all in one place.

Will I lose my workouts, plans, or progress?

Nothing’s lost. Every session, saved plan, and bit of progress is already in your Centr Coach. Sign in with your usual email and password and it’s all right there.

Will the app have everything the web had?

Yes. Every workout, recipe, and meditation is already in your Centr Coach.

Does this affect my subscription or billing?

No. Your subscription and billing stay exactly as they are. Account management still lives at centr.com.

Is the price changing?

No price change tied to this move. Your subscription stays exactly as it is.

Where do I download the Centr app?

The App Store for iPhone, Google Play for Android. Search Centr download, and sign in with your usual email and password. Your training’s already loaded.

I’m already using the Centr app, do I need to do anything?

You’re set. Nothing changes for you on July 14, keep training.

Can I still cast to my TV?

Yes. Cast from your Centr Coach to your TV in a few taps, same as today. Please see links for reference. 

Chrome Cast https://help.centr.com/en-US/how-do-i-cast-to-chromecast-3233663

Airplay: https://help.centr.com/en-US/how-do-i-use-airplay-3233664

I only train on a desktop, what do I do?

Beginning July 14, you'll need an iOS or Android phone or tablet to access Centr training through the Centr Coach app.

Prefer a larger screen? You can easily cast your workouts from Centr Coach to a TV, monitor, or compatible laptop display using Chromecast or Apple AirPlay. For Apple users, AirPlay can also be used to mirror workouts from an iPhone or iPad to a compatible Mac device, providing another option for viewing workouts on a larger screen.

Helpful setup guides:

Chromecast:
https://help.centr.com/en-US/how-do-i-cast-to-chromecast-3233663

Apple AirPlay:
https://help.centr.com/en-US/how-do-i-use-airplay-3233664

If you need any assistance getting set up or experience any issues, please contact our Support Team at [email protected] and we'll be happy to help you every step of the way.

Why is Centr moving training to the app?

One platform, built to do more. By focusing our efforts on Centr Coach for mobile, we can dedicate all of our development resources to a single experience instead of splitting them across multiple platforms. That means faster delivery of the features you've been asking for, more meaningful improvements, and a coaching experience that becomes smarter, more personalized, and more powerful over time. 

I can’t log in, or nothing’s showing up in the app.

Let’s get you sorted. Contact Support at [email protected] with the email on your account and we’ll take a look right away.

The Centr app isn’t available in my country’s app store.

Contact Support at [email protected] with your country and the email on your account, and the team will help you sort access.

Still have questions?

Contact Support at [email protected] we’re here to help.

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