How much do replacement parts cost?Updated a month ago

Quick Answer

CENTR replacement parts pricing varies by part type: cables range from $20-$60, bench pads from $30-$90, and small parts from $2.50-$28. Add $15-$20 for shipping. If your equipment is within warranty (1-2 years from purchase), parts may be FREE with you paying only shipping, or completely FREE under the 2-year courtesy policy.

Pricing and Availability Disclaimer

Important: The pricing and part specifications listed in this article are provided for general guidance only and were accurate as of November 2025. Prices, availability, and specifications may change. For current pricing and availability, always contact CENTR support at [email protected] or 714-738-1729 before placing an order.

Understanding Replacement Parts Pricing

The cost of replacement parts depends on several factors: the type of part, your warranty status, and shipping location. This guide breaks down all costs so you know what to expect when ordering parts.

Warranty vs. Out-of-Warranty Pricing

Your total cost depends on when you purchased your equipment and why you need the replacement part.

Within 1 Year of Purchase (Standard Warranty)

What You Pay:

• Parts cost: $0 (FREE)
• Shipping cost: $15-$20
• Total: $15-$20

Coverage Includes:

• Manufacturing defects
• Parts broken during normal use
• Missing parts from shipment
• Defective parts

Required for Warranty:

• Proof of purchase (receipt or order confirmation)
• Purchase date within 12 months
• Equipment serial number
• Photos of damaged part

Within 2 Years of Purchase (Courtesy Policy)

What You Pay:

• Parts cost: $0 (FREE)
• Shipping cost: $0 (FREE)
• Total: $0

CENTR extends a courtesy policy covering both parts and shipping for the first 2 years from purchase date. This is an extended benefit beyond the standard 1-year warranty.

Same Coverage as Standard Warranty: Manufacturing defects, broken during normal use, missing parts, and defective components.

Over 1 Year from Purchase (Out of Warranty)

What You Pay:

• Parts cost: Full retail price (see pricing below)
• Shipping cost: $15-$20
• Total: Part price + shipping

Applies To:

• Equipment purchased more than 1 year ago
• Normal wear and tear
• Lost parts
• Want extra parts or backups
• No proof of purchase available

Example Out-of-Warranty Cost:
FT2 Upper Cable ($40) + Shipping ($15) = $55 total

Cable Pricing (Retail)

Cables are the most commonly replaced parts. Pricing depends on equipment model and cable type.

Economy Cables: $20-$40 Each

• M3 Leg Extension Cable: $20
• M5 Press Arm Lower Cable: $20
• FT1 Cable: $40
• FT1 Upper Cable: $40
• FT1 Lower Cable: $40
• FT2 Upper Cable: $40
• FT2 Cable: $40
• SF3.2 Cable: $40
• M3 Ab Cable (old style): $40

Premium Cables: $50-$60 Each

• M2 Upper Cable: $50
• FTX Cable: $50
• SCS Lower Cable: $60
• SCS Upper Cable: $60
• SCS Row Cable: $60
• SCS Guide Cable: $60

Note: Cables are sold individually, not as sets. You only pay for the specific cable you need.

Bench Pad Pricing (Retail)

Bench pads vary in price based on the bench model and pad size.

Budget Bench Pads: $30-$35 Each

• FLB2B Seat Pad: $30
• FLB2B Back Pad: $35

Premium Bench Pads: $80-$90 Each

• SCSWB Seat Pad: $80
• SCSWB Backrest Pad: $90

Note: Bench pads for other models (FID7.1, SSFTB.1-C5) are also available. Contact support for pricing on specific bench models.

Small Parts & Accessories Pricing

Small parts and accessories are affordable and typically quick to ship.

• Weight Selector Pin: $6
• L Bracket (cable retainer): $5
• Weight Stack Number Labels: $2.50 per sheet
• 3.5" Pulley: $10
• Standard Pulleys: $10-$28 (depending on size and type)

Shipping Costs

Shipping costs are separate from parts costs (except under 2-year courtesy policy).

Domestic United States

• Standard Shipping: $15-$20
• Shipping Carrier: FedEx
• Delivery Time: 5-7 business days after shipment
• Tracking: Provided via email

Actual Shipping Examples by State:

• California: $15-$20
• Texas: $15-$20
• Michigan: $15-$20
• Washington: $14-$19
• Maryland: $15-$20

Canada

• Shipping Cost: Higher than domestic US (quote provided on request)
• Delivery Time: 7-10 business days after shipment
• Provinces Confirmed: British Columbia, Alberta, Ontario, Quebec

International (Outside US/Canada)

Contact [email protected] with your shipping country to verify if international shipping is available and get a shipping cost quote. Some parts may not be available for international shipment.

Factors Affecting Part Cost

Several factors determine the final cost of your replacement part order:

1. Equipment Model

Premium equipment models (FTX, SCS series) typically have higher-priced parts than economy models (M3, M5). This reflects the quality and specifications of the parts.

2. Part Type and Size

• Cables: Longer cables and specialty cables cost more
• Bench Pads: Larger pads with premium materials cost more
• Pulleys: Larger pulleys cost more than smaller standard sizes

3. Warranty Status

Your purchase date is the biggest factor in total cost:

• 0-2 years: $0-$20 total
• Over 1 year: Full parts price + shipping

4. Shipping Location

• Domestic US: $15-$20 standard rate
• Canada: Higher shipping cost
• International: Varies by destination (if available)

5. Quantity Ordered

Ordering multiple parts may allow combined shipping. Contact support to confirm if multiple parts can ship together and if shipping costs can be combined.

Dealer vs. Retail Pricing

If you're an authorized fitness equipment dealer, reseller, or service technician, you may qualify for dealer pricing.

Example (FT1 Cable):

• Dealer/Reseller Cost: $20
• Retail Customer Price: $40

Contact support to inquire about dealer pricing if you're purchasing parts for business purposes or customer installations.

Total Cost Examples

Here are realistic cost scenarios to help you understand what you'll pay:

Example 1: Warranty Replacement (Within 1 Year)

• Part Needed: FT2 Upper Cable
• Part Cost: $0 (FREE under warranty)
• Shipping: $15-$20
• Total: $15-$20

Example 2: Courtesy Policy (Within 2 Years)

• Part Needed: M5 Press Arm Lower Cable
• Part Cost: $0 (FREE under courtesy policy)
• Shipping: $0 (FREE under courtesy policy)
• Total: $0

Example 3: Out of Warranty Cable

• Part Needed: SCS Lower Cable
• Part Cost: $60
• Shipping: $15-$20
• Total: $75-$80

Example 4: Out of Warranty Bench Pad

• Part Needed: SCSWB Backrest Pad
• Part Cost: $90
• Shipping: $15-$20
• Total: $105-$110

Example 5: Small Part Replacement

• Part Needed: Weight Selector Pin
• Part Cost: $6
• Shipping: $15-$20
• Total: $21-$26

Note: Even small parts require standard shipping costs, so consider ordering multiple small parts together if needed.

Example 6: Multiple Parts Order

• Parts Needed: 2x FT2 Upper Cables
• Part Cost: $40 x 2 = $80
• Shipping: $15-$20 (may be combined)
• Total: $95-$100

How to Get an Exact Price Quote

To receive an exact price quote for your specific part order:

1. Email [email protected] with:
   • Equipment model and serial number
   • Part needed (name and/or part number)
   • Quantity
   • Purchase date (for warranty verification)
   • Shipping address
2. Support will verify warranty status
3. You'll receive either:
   • Warranty confirmation with $0 or shipping-only cost
   • Invoice with exact parts and shipping costs
4. Approve the quote and proceed with your order

Payment Methods

Once you receive your invoice (for out-of-warranty orders), you can pay using:

• Online Payment Portal: Secure payment link in invoice email (credit card)
• Phone Payment: Call 714-738-1729 to provide credit card details

Payment is required before parts ship. Orders are released for processing within 1-2 business days after payment confirmation.

Common Questions About Pricing

Are prices negotiable?
Retail pricing is fixed. However, if you're purchasing multiple parts or have a specific situation, contact support to discuss your needs.

Do prices include tax?
Tax may apply based on your shipping location. Your invoice will show any applicable taxes.

Can I get a discount for ordering multiple parts?
Bulk discounts are not explicitly offered in standard pricing. However, you may save on combined shipping when ordering multiple parts together.

What if I can't afford the replacement part right now?
Contact support to discuss your situation. They may be able to suggest affordable alternatives or help you prioritize which part to replace first.

Will prices increase over time?
Pricing is subject to change. The prices listed here are current as of the publication date. Contact support for the most up-to-date pricing.

Still Need Help?

For an exact price quote on replacement parts for your specific equipment:

Email: [email protected]
Phone: 714-738-1729

Include your equipment model, serial number, part needed, and purchase date for the fastest response.