How do I upgrade my subscription plan?Updated 2 months ago

Upgrading Your Subscription Plan

Upgrading typically means switching from a monthly subscription to an annual subscription to save money on your CENTR membership. The process depends on which platform you use.

Benefits of Upgrading to Annual

• Cost savings: Annual plans cost less than paying monthly for 12 months
• Convenience: One charge per year instead of monthly charges
• Commitment: Lock in your fitness journey for a full year

How to Upgrade Apple App Store Subscription

1. Open Settings on your iPhone or iPad
2. Tap your name → "Subscriptions"
3. Select CENTR
4. Look for different subscription plan options
5. Select the Annual plan if available
6. Confirm the upgrade

Proration: Apple typically prorates your upgrade - you'll be credited for unused time on your monthly plan and charged the difference for the annual plan.

If you don't see upgrade option: Contact [email protected] for assistance with upgrading your Apple subscription.

How to Upgrade Google Play Subscription

1. Open Google Play Store app
2. Tap Profile → "Payments & subscriptions" → "Subscriptions"
3. Select CENTR
4. Look for plan change or upgrade options
5. Select Annual plan
6. Confirm upgrade

If upgrade option not available: Contact [email protected] for help with upgrading through Google Play.

How to Upgrade Web Subscription

To upgrade your web subscription from monthly to annual:

1. Email [email protected]
2. Subject: "Upgrade to Annual Plan"
3. Include your account email
4. Request to upgrade from monthly to annual subscription
5. CENTR support will assist with the upgrade process

CENTR support will help you upgrade and explain any proration or credit for your current monthly subscription.

Timing of Upgrade

• Takes effect: Typically immediately or at your next billing date
• Proration: You may receive credit for unused time on your current plan
• New billing date: Your billing date may change to the upgrade date

Pricing When Upgrading

• Annual plan pricing: Typically $159-$179.99 per year (check current pricing)
• Monthly plan pricing: Typically $29.99 per month
• Annual savings: Save approximately 45-50% compared to paying monthly

What Happens to Your Current Subscription

When you upgrade:

• Your monthly subscription ends
• Annual subscription begins
• You may receive credit for unused time on monthly plan
• Your next charge will be at annual rate on new billing date

Can You Upgrade During a Trial?

If you're currently on a free trial:

• Complete your trial first
• Then upgrade to annual plan
• Or contact [email protected] to discuss upgrade options during trial

Common Questions

"When will I be charged after upgrading?"

Depends on platform and proration. You may be charged immediately for the annual plan (minus any credit), or upgrade may take effect at your next billing date.

"Can I upgrade mid-month without losing my monthly payment?"

Most platforms prorate upgrades, so you'll receive credit for unused time. Contact your platform or CENTR support for details.

"Will my billing date change?"

Possibly. When you upgrade, your new annual billing date may be the upgrade date. Check your subscription details after upgrading.

Need Help Upgrading?

Contact CENTR support for upgrade assistance:

• Email: [email protected]
• Subject: "Upgrade Subscription to Annual"
• Include: Account email and current subscription platform