How do I update my payment method?Updated 2 months ago
How to Update Your Payment Method
The process to update your payment information depends on which platform you use for your CENTR subscription.
Update Apple App Store Payment Method
To update payment for Apple subscriptions:
- Open Settings on your iPhone or iPad
- Tap your name at the top
- Tap "Payment & Shipping"
- Tap "Add Payment Method" or select existing method to edit
- Enter new payment information
- Tap "Done"
Or through Apple ID website:
- Go to appleid.apple.com
- Sign in with your Apple ID
- Go to Payment & Shipping section
- Add or update payment method
Changes apply to all Apple subscriptions including CENTR.
Update Google Play Payment Method
- Open Google Play Store app
- Tap your Profile icon (top right)
- Tap "Payments & subscriptions"
- Tap "Payment methods"
- Add new payment method or edit existing
- Enter new card information
- Save changes
Or manage through pay.google.com
Update Web Subscription Payment Method
For web subscriptions:
- Contact [email protected]
- Request to update payment method
- CENTR support will assist with updating your payment information
- You may need to provide new card details securely
Or check your CENTR account settings at centr.com for payment update options.
When Payment Updates Take Effect
- Apple/Google: Changes typically take effect immediately
- Next charge: New payment method will be used for next renewal
- Failed payments: Update payment method to retry failed charges
Updating Payment for Failed Charges
If your payment failed:
- Update your payment method using steps above
- The platform may automatically retry the charge
- If automatic retry doesn't work, contact support
Common Questions
"Why can't I update payment in the CENTR app?"
Payment methods are managed by your subscription platform (Apple, Google, or Web), not the CENTR app itself.
"Will I lose my subscription if I update payment method?"
No - your subscription continues uninterrupted when you update payment information.
"My card expires soon - do I need to update it?"
Yes, update before your card expires to prevent failed renewal charges.
Need Help?
If you're having trouble updating your payment method:
- Email: [email protected]
- Include: Your platform (Apple, Google, or Web) and the issue you're experiencing