How do I downgrade my subscription?Updated 2 months ago
Downgrading Your Subscription
Downgrading typically means switching from an annual subscription to a monthly subscription. This process requires contacting CENTR support, as most platforms don't offer self-service downgrade options.
How to Request a Downgrade
- Email [email protected]
- Subject: "Downgrade Subscription to Monthly"
- Include:
- Your account email
- Current subscription type (Annual)
- Desired subscription type (Monthly)
- Which platform you use (Apple, Google, or Web)
- CENTR support will assist with the downgrade process
When Does the Downgrade Take Effect?
Typically at the end of your current billing period:
- If you have an annual subscription ending in 6 months, the downgrade takes effect in 6 months
- You'll continue with annual access through the end of your paid period
- Then your subscription switches to monthly billing
No partial refunds: You won't receive a prorated refund for the remaining time on your annual subscription.
Downgrade by Platform
Apple App Store Subscriptions
Apple typically doesn't allow mid-period downgrades. Your downgrade request will take effect when your current annual subscription expires.
Google Play Subscriptions
Similar to Apple - downgrades usually take effect at the end of your current subscription period.
Web Subscriptions
Contact [email protected] - CENTR support will explain downgrade options and timing for web subscriptions.
Alternative to Downgrading
Consider cancelling instead:
- If you want to downgrade because you don't want to continue at annual price
- Cancel your annual subscription before it renews
- Resubscribe at monthly rate when your annual expires
- This gives you control over when monthly billing begins
Pricing After Downgrade
- Monthly rate: Typically $29.99 per month
- You'll be charged monthly instead of annually
- Monthly costs more over time than annual (no annual discount)
Common Questions
"Can I downgrade immediately?"
Usually no - downgrades take effect at the end of your current billing period. Contact CENTR support to discuss your specific situation.
"Will I get a refund for the remaining time on my annual plan?"
Typically no - you keep access through the end of your annual period, then switch to monthly billing.
"Can I cancel instead of downgrading?"
Yes - cancelling and resubscribing at monthly rate is often simpler than downgrading.
Need Help?
Contact CENTR support for downgrade assistance:
- Email: [email protected]
- Include: Account email, current plan, desired plan, and platform