FAQs

Models: HWB2, HWB4, HWB6, HWB9, HWB12. Red Bull Models: HWBR4, HWBR6, HWBR9. 2 kg: User Manual - English (2023-12-28). 4 kg: User Manual - English (2023-12-28). 6 kg: User Manual - English (2023-12-28). 9 kg: User Manual - English (2023-12-28). 12 kg

Models: HWB2, HWB4, HWB6, HWB9, HWB12Red Bull Models: HWBR4, HWBR6, HWBR92 kg: <a href="https://cdn.shopify.com/s/files/1/0754/7135/6203/files/80067_V2024-01-04_HWB2_UserManual_6757e2ca-84b1-4a5b-8a08-d53402b28f0c.pdf?v=1759262101" target="_blank" rel="noopener noreferrer">User Manual - English</a> (2023-12-28)4 kg: <a href="https://cdn.shopify.com/s/files/1/0754/7135/6203/files/80043_V2023-12-28_HWB4_UserManual_6a5e40e8-91a8-486c-9969-90b54007b164.pdf?v=1759262101" target="_blank" rel="noopener noreferrer">User Manual - English</a> (2023-12-28)6 kg: <a href="https://cdn.shopify.com/s/files/1/0754/7135/6203/files/80044_V2023-12-28_HWB6_UserManual_6bb50a75-6153-4e36-a12a-2c3cfd130dca.pdf?v=1759262101" target="_blank" rel="noopener noreferrer">User Manual - English</a> (2023-12-28)9 kg: <a href="https://cdn.shopify.com/s/files/1/0754/7135/6203/files/80045_V2023-12-28_HWB9_UserManual_9b7d721c-390e-43be-9be9-f962b176c667.pdf?v=1759262102" target="_blank" rel="noopener noreferrer">User Manual - English</a> (2023-12-28)12 kg: <a href="https://cdn.shopify.com/s/files/1/0754/7135/6203/files/80198-EN-V2024-06-17_UM_HWB12.pdf?v=1759262101" target="_blank" rel="noopener noreferrer">User Manual - English</a> (2024-06-17)

Manuals

Warranty Registration

Centr

Inspire Fitness

Hyrox Competition Wall Balls (2, 4, 6, 9, 12 kg)

Equipment Support

Centr X Hyrox

Weights Tracker Logbook

Can I do Centr at home?

Can I still do Centr if I have a gym membership?

Can I still take part in other fitness activities?

What are the workouts like?

Which exercise level should I choose?

What is the difference between self-guided and coached?

What equipment do I need?

What do I do if I miss a workout?

Movement

What are the meal plan options?

Do I have to count calories?

What if I have dietary requirements?

Are snacks included?

What if I don’t like the recipe, can I swap it?

I have a family – can I cook the same food for them?

Meals

I understand the Movement and Meals on Centr. What is the Mind component?

Mind

What support is there?

Are there rules on Centr social media pages?

Is Centr really Chris Hemsworth’s program?

Who are the experts?

Is there an app for Centr?

When can I start?

Do you have a community I can join?

Am I too young/old?

What is Centr?

I have a medical condition / injured / pregnant / breastfeeding. Can I still join Centr?

Which goal should I choose?

What goal setting do I choose if I recently had a baby and/or am breastfeeding?

How to reach us!

General

How can I delete my account data?

How safe is my personal information?

Where can I find my receipt/Invoice?

I didn’t receive the email to reset my password

I forgot my password!

I am trying to sign up but my email address is already registered.

How do I cancel my subscription?

Can I get a refund if I cancel in the middle of my subscription?

Will I keep being charged automatically?

What payment options are there and which payment system do you use?

I am having trouble making a payment.

How do I claim my 7-day free trial?

How does my founding member subscription work?

How do I upgrade my subscription?

Billing & Accounts

Amex membership benefits (OFFER CLOSED)

Win Chris Hemsworth's Centr Team For Life (COMP CLOSED)

Sales & Offers

How much of my data will Centr use?

Can I play music during the workouts?

I can’t log in!

Can I connect the app to my Apple Watch?

Can I watch my workouts on a TV screen?

Technical Support

Centr App FAQs

Aluminum EZ Curl Bar

Aluminum Lat Bar

Ankle Strap

Black Steel Lat Bar

Chin / Dip Belt

Double D Low Row Handle

Dual Hook Curl Bar

Dual Hook Straight Bar

Functional Trainer Accessory Kit

Revolving Straight Bar

Triceps Rope

Sports Handle

Product Accessories

Centr 20 LB Weighted Vest

Centr Battle Rope

Centr Bodyweight Training Straps

Centr Fabric Bands

Centr Jump Rope

Centr Massage Roller Stick

Centr Pull Up Bar

Centr Push Up Handles

Centr Rucksack (up to 50 LB)

Centr Sand Bags 8 Lb - Pair

Centr Sandbag 20-30lbs

Centr Slam Ball (6, 8, 10, 20 LB)

Centr Slider Discs

Centr Yoga Mat

Gym Flooring Exercise Mats

Inspire Heart Rate Strap

Inspire Kevlar Wall Ball (12, 14, 16, 18, 20, 24, 26, 30 LB)

Inspire Recovery Massage Gun

Stand Alone Accessories

Accessory Base for Fitness Attachments

3-Tier Dumbbell Storage Rack

Inspire Bumper Plate and Bar Storage Tree

Inspire 6 Pairs Vertical Dumbbell Rack

Inspire 8 Pairs Vertical Dumbbell Rack

Storage Racks

Centr Bodyweight Training Kit

Centr Core Kit

Centr Fitness Kit

Centr Recovery Kit

Centr Resistance Bands with Handles

Centr Strength Training Kit

Centr Workout Kit

Workout Kits

AB Bar

Centr Smart Stack Stand

Discontinued Accessories

Accessories

Leg Conversion Kit for Inspire FT2 & FT2 Pro

Leg Extension / Leg Curl Attachment

Leg Lock

Preacher Curl Attachment

Bench Attachments

Centr Flat Bench

Centr Folding Adjustable Bench

Centr Flat, Incline, Decline Workout Bench

Centr Flat, Incline, Decline Workout Bench with Attachments

Centr Multi-Adjustable Flat, Incline, Decline Workout Bench

Videos

Centr Fusion Bench

Inspire FID3 Flat, Incline, Decline Weight Bench

Inspire Series FID7 PRO Adjustable Bench

Inspire ACB Ab Crunch Bench

Inspire FLB2 Bench

Inspire SCS-WB Bench

Inspire FT1 Bench

Inspire MCB1 Mini Crunch Bench

Discontinued Benches

Benches

Centr Half Rack

Inspire FPC1 Full Power Cage

Inspire Half Rack

Inspire SCS Smith Cage System

Inspire SQR1 Squat Rack

Discontinued Cages & Squat Racks

Cages & Squat Racks

Centr X HYROX Commercial Dumbbells (5, 7.5, 12.5, 15, 17.5, 20, 22.5, 25 kg Pair)

Hyrox Competition Edge Bumper Plate (2.5, 5, 10, 15, 20, 25 kg)

Hyrox Competition Octo Kettlebell

Hyrox Competition Power Rope

Hyrox Competition Rig Target

Hyrox Competition Power Sled

Official HYROX Perform RIG

Hyrox Competition Sandbags (10, 20, 30 kg)

Support

Official Hyrox Perform Tread

Troubleshooting

Official HYROX Perform TURF

Inspire CFT Commercial Functional Trainer

Inspire CSM Commercial Quickselect Smith Machine

Inspire Commercial Ab & Back Dual Selectorized Machine

Inspire Commercial Assisted or Weighted Chin-Up & Dip Dual Selectorized Machine

Inspire Commercial Bicep & Tricep Dual Selectorized Machine

Inspire Commercial Chest & Shoulder Dual Selectorized Machine

Inspire Commercial Inner & Outer Thigh Dual Selectorized Machine

Inspire Commercial Lat & Row Dual Selectorized Machine

Inspire Commercial Leg Extension & Curl Dual Selectorized Machine

Inspire Commercial Leg Press & Calf Dual Selectorized Machine

Discontinued Commerical Dual Stations

Inspire UCHR Ultimate Commercial Half Rack

Discontinued Commercial Squat Racks

Commercial Strength

Centr 1 Home Gym Functional Trainer

Centr 2 Home Gym Functional Trainer

Centr 3 Home Gym Functional Trainer with Selectorized Smith Bar

Inspire FT1 Functional Trainer

Inspire FT2 Functional Trainer

Inspire Series FT2 PRO Smith Functional Trainer

Inspire FTX & FTXC Functional Trainer

Inspire SF3 Smith Machine Functional Trainer

Inspire CG3 Functional Trainer

Inspire FTE Functional Trainer with FLB2 Folding Adjustable Bench

Inspire FTE2.0 Functional Trainer

Inspire FTX Functional Trainer with FLB2C Bench

Inspire SF5 Smith Machine Functional Trainer

Discontinued Functional Trainers

Functional Trainers

Inspire CB1 Cardio Bike

Inspire IC1 Indoor Cycle

Inspire IC1.5 Indoor Cycle

Inspire IC2 Indoor Cycle

Discontinued Indoor Cycles

Indoor Cycles

Centr Multi-Gym

Centr Body Weight Home Gym Machine

Inspire BL1 Body Lift Multi-Gym

Wall Chart

Inspire M2 Multi-Gym

Inspire M3 Multi-Gym

Inspire M5 Multi-Gym

Inspire Leg Press 3 Option for Multi-Gyms (M2, M3, M5 compatible)

Multi-Gyms