How do I adjust notification preferences?Updated 2 months ago

Quick Answer

You can adjust notification preferences in the CENTR app by navigating to Profile > Preferences. You can also control which notifications you receive at the device level through your iPhone or Android settings.

In-App Notification Settings

CENTR allows you to customize your notification preferences to match your routine and goals.

For iOS and Android Apps

1. Open the CENTR app on your device
2. Tap on "Profile" in the bottom navigation bar
3. Select "Preferences" from the menu
4. Review the available notification options
5. Toggle notifications on or off based on your preferences
6. Your settings will save automatically

These settings control what types of notifications CENTR sends you, helping you stay motivated without overwhelming you with alerts.

Types of Notifications

CENTR may send various types of notifications to support your fitness journey:

• Workout reminders: Scheduled notifications to help you stick to your training routine
• Program updates: Alerts when new content or programs become available
• Motivational messages: Encouragement and tips from trainers
• Milestone celebrations: Recognition when you complete programs or reach goals
• Subscription reminders: Important billing and account notifications

You can customize which of these notifications you receive based on what helps you stay on track.

Device-Level Notification Controls

In addition to in-app preferences, you can control CENTR notifications through your device settings. This gives you more granular control over how and when you see notifications.

iOS Devices (iPhone/iPad)

1. Open Settings on your iOS device
2. Scroll down and tap "Notifications"
3. Find and select "CENTR" from the app list
4. Toggle "Allow Notifications" on or off
5. Customize notification style options:
• Lock Screen: Show notifications when device is locked
• Notification Center: Show in your notification history
• Banners: Show as pop-up alerts
6. Choose banner style (Temporary or Persistent)
7. Enable or disable notification sounds
8. Enable or disable badge app icon (red number indicator)

These settings control how iOS displays CENTR notifications across your device.

Android Devices

1. Open Settings on your Android device
2. Tap "Apps" or "Applications"
3. Find and select "CENTR" from the app list
4. Tap "Notifications"
5. Toggle notifications on or off for the entire app
6. Tap individual notification categories to customize:
• Enable or disable specific notification types
• Set importance level (Urgent, High, Medium, Low)
• Control sound, vibration, and pop-up behavior
• Override Do Not Disturb if needed

Android allows you to fine-tune each notification type separately for maximum control.

Managing Notification Timing

To avoid notification interruptions during certain times:

iOS Focus Modes

1. Set up Focus modes (Do Not Disturb, Sleep, Work) in iOS Settings
2. Configure which apps can send notifications during each Focus mode
3. Schedule Focus modes for specific times or locations
4. Allow CENTR notifications during workout times but silence them during meetings

Android Do Not Disturb

1. Open Settings > Sound > Do Not Disturb
2. Set up schedules for quiet times
3. Create exceptions for priority apps if desired
4. Configure CENTR as an exception during workout windows

Troubleshooting Notification Issues

Not Receiving Notifications

If you're not getting CENTR notifications:

1. Check in-app settings: Profile > Preferences to ensure notifications are enabled
2. Verify device-level permissions are turned on (see steps above)
3. Ensure CENTR has internet connectivity
4. Check that Do Not Disturb or Focus modes aren't blocking notifications
5. Restart the CENTR app
6. Restart your device
7. Update to the latest version of the CENTR app

Receiving Too Many Notifications

If you're getting more notifications than you'd like:

1. Go to Profile > Preferences in the CENTR app
2. Disable specific notification types you don't want
3. Reduce notification frequency in device settings by lowering importance levels
4. Turn off banner-style notifications so they only appear in Notification Center

Email Notifications

Some CENTR communications come via email rather than push notifications, including:

• Program completion certificates
• Account and billing updates
• Special announcements and new content releases

To manage email notifications, check your email preferences in your account settings on centr.com or contact support at [email protected] for assistance.

Need Help?

If you're having trouble with notifications or need to adjust settings you can't find, contact our support team at [email protected]. Include details about your device type, operating system version, and the specific notification issues you're experiencing.