FAQsUpdated 24 days ago
1. How much space do I need for my treadmill?
To ensure safe operation, leave:
2 m (78 in) of clear space behind the treadmill
0.6 m (24 in) of space on each side
0.3 m (12 in) of space in front for access to the power cord and switch
2. What are the dimensions and weight of the treadmill?
Stowed (folded): 128 cm L x 91 cm W x 156 cm H (50.4” x 35.8” x 61.4”)
Footprint surface area: 17,078 cm²
Weight: T5 – 98.5 kg (217.2 lbs) | T5S – 99.3 kg (218.9 lbs)
3. What is the Safety Key and why is it important?
The Safety Key is a removable device that must be inserted for the treadmill to operate.
If removed, the treadmill will stop and display “Please Reinsert the Safety Key” or “E40”.
Attach the red clip to your clothing before use.
In an emergency, pull the key to stop the belt instantly.
4. What power requirements does the treadmill have (110V models)?
Requires 15 Amps / 120V dedicated outlet
Do not use GFCI outlets, extension cords, adapters, generators, or UPS power supplies
Route the power cord away from moving parts
5. What power requirements does the treadmill have (220V models)?
Requires 10 Amps / 220V dedicated outlet
Same safety rules as 110V models (no GFCI outlets, extension cords, or adapters)
6. What is grounding and why is it required?
Grounding helps prevent electric shock.
Always plug the treadmill into a properly grounded outlet
Do not remove or modify the grounding pin
If unsure, have a qualified electrician inspect your outlet
7. Can I use an extension cord or adapter with my treadmill?
No. The treadmill must be plugged directly into a properly grounded wall outlet.
8. What should I do if my treadmill trips a breaker or shows a grounding issue?
Stop use immediately and contact a qualified electrician or Centr Customer Service before resuming.
9. How do I protect my flooring when using the treadmill?
Place the treadmill on a non-slip protective floor mat to:
Prevent scuffs, pressure marks, or surface wear
Reduce noise, vibration, and movement during workouts
10. What should I do if my treadmill causes interference with radio or TV signals?
Reorient or move the receiving antenna
Increase the distance between the treadmill and the receiver
Use a different outlet circuit
Contact an experienced technician if needed