FAQsUpdated 25 days ago
1. What is included with my Centr Inspire Series LED Display treadmill?
Your purchase includes the 15” Touch Key LED console, required assembly hardware, and access to Centr’s digital membership, which offers guided workouts, meal planning, and mindfulness programs.
2. How do I contact customer support?
US Customers: Email [email protected] or call 877-738-1729 (Mon–Fri, 8 AM–5 PM PT).
Global Customers: Contact the store where you purchased the treadmill.
Support is available in English and Spanish.
3. How do I register my product warranty?
Visit centr.com/support to register your treadmill and view full warranty details.
4. What are the safety precautions I should follow?
Read the manual completely before assembly or use.
Keep at least 5 feet of clearance around the treadmill.
Unplug the unit when not in use, before cleaning, or before performing maintenance.
Consult a physician before starting an exercise program, especially if you’re over 35 or have pre-existing health conditions.
Use only indoors; do not expose to moisture.
5. How do I clean the console?
Wipe with a damp cloth and mild, non-abrasive detergent.
Do not use solvents or harsh cleaners.
6. How do I assemble the console?
Route the cable from the console assembly into the console mast.
Attach the console assembly, ensuring connectors are properly aligned and not crimped.
Install the mast cover by inserting the top first, then pushing the lower part into place.
(Ethernet cable, if present, is not used with the LED Display.)
7. What workout feedback does the LED Display show?
Workout Profile: Displays incline and speed patterns over time.
Speed & Incline: Current values at the top of the profile.
Distance, Pace, Time, Calories: Updated in real time; goal values count down.
Heart Rate: Requires a connected Bluetooth® heart rate device.
8. What workout programs are available?
Quick Start – Open-ended, manual speed and incline control.
Manual – Set goals for time, distance, or calories.
Hill – Two preset hill programs.
Interval – Two preset interval programs.
User – Four customizable profiles for speed and/or incline.
Speed – Two preset speed-focused programs.
HRC (Heart Rate Control) – Targets 60%, 70%, or 80% of your maximum heart rate.
9. How does the Heart Rate Control program work?
The treadmill automatically adjusts belt speed to keep you at your target heart rate. A Bluetooth® heart rate device is required. If the signal is lost for over 60 seconds, the workout will end.
10. What do the console buttons do?
GO / START / PAUSE: Begin or pause a workout.
STOP: End workout, return incline to 0, and show results.
UP / DOWN: Adjust speed or incline in small increments.
SET: Toggle display between speed and incline, confirm settings, or hold for 2 seconds to enter Settings mode.
Preset Buttons: Jump directly to specific speed or incline levels.
11. What console modes should I know about?
Standby: Default idle state with speed/incline at 0.
Running: Active workout mode.
Pause: Temporarily stops belt and incline; resumes to prior settings.
Sleep: Energy-saving mode after inactivity; press any button to wake.
Settings: Adjust units, user age, weight, height, and stepped adjustment (T7 model only).
12. What happens when I finish a workout?
The belt stops, incline returns to 0, and the console displays total and average workout stats. You can save the session to one of four User profiles for future use.