FAQsUpdated 25 days ago
1. What is included with my Centr Inspire Series Touchscreen?
Your purchase includes the 15.6” touchscreen console, required hardware for assembly, and access to Centr’s digital membership with movement, meal, and mindfulness programs.
2. How do I contact customer support?
US Customers: Email [email protected] or call 877-738-1729 (Mon–Fri, 8 AM–5 PM PT).
Global Customers: Contact the store where you purchased your unit.
Support is available in English and Spanish.
3. How do I register my product warranty?
Visit centr.com/support to register and view complete warranty terms.
4. What are the key safety precautions?
Read the full manual before use.
Unplug the treadmill when not in use, before cleaning, or before performing maintenance.
Keep children and pets away from the treadmill.
Maintain at least 5 feet of clearance around the unit.
Consult a physician before starting an exercise program, especially if you are over 35 or have pre-existing health conditions.
5. How do I clean the touchscreen console?
Use a damp cloth with mild, non-abrasive detergent.
Do not use solvents or abrasive cleaners.
6. How do I assemble the console?
Route cables from the console assembly into the console mast.
Attach the console assembly, making sure to align and connect cables properly without crimping.
Install the console mast cover by inserting the top first, then snapping the lower part into place.
7. What are the main console controls?
Power: Turn the touchscreen on/off.
Go/Start: Start a workout (4-second countdown before belt starts).
Pause: Temporarily stop; speed/incline reset to 0; resume restores settings.
Stop: End workout; belt stops, incline resets to 0, results displayed.
Volume Up/Down: Adjust console volume.
Incline/SPEED Controls & Presets: Change incline or belt speed instantly.
8. How does the pause function work?
If paused for more than 5 minutes, the workout ends automatically and results are displayed.
9. Can I connect Bluetooth® devices?
Yes. The console supports Bluetooth® connectivity for compatible devices. The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc.
10. How do I find the serial number for service or warranty?
The serial number label is located on your treadmill frame and contains model, manufacturing, and unique serial details.